Customer Service

Terms & Conditions


The following terms and conditions apply between you and Megaway Bags Factory (hereinafter "Megaway", "" or "we/us"):
1. Terms & Conditions
1.1. Our product presentation in our web solely represents a non-binding invitation for you to purchase merchandise from us.
1.2. By sending your order, you submit a binding offer to conclude a buying interest with us.
1.3. We accept your buying offer by delivering the merchandise. The automatically generated order confirmation e-mail does not constitute acceptance of your offer. It merely documents the fact that we have received your order. We decide at our own discretion whether we will accept an order or not. We will notify you immediately in the event we do not intend to carry out your order.
1.4 While processing your order, we will inform you by e-mail if we determine that the products you have ordered are not available. No contract is concluded if the merchandise is not available.
1.5 We only sell our merchandise to customers who are 18 years of age or older and only in standard commercial quantities.
1.6 The ordering process in our web, comprises 4 steps. In the first step you select the desired merchandise. In the second step you have to register for or logging (login) on to our web, The third step allows you to see all merchandise in our web for you.  The final step allows you to enter the invoice and delivery address and select the desired payment method. When this process is complete you will be able to place your order with us. After you have submitted your order, you will have the opportunity to print it.
1.7 Once we have received your order, it is usually for us to reply you by email to confirm this order first.  Our reply service usually takes 1 to 2 working days.  We would always try our best to work faster for you.
1.8 You are also invited to contact us by email to  for all orders follow-up.  Thank you in advance for your orders with us.


We are looking forward to hearing from you and answering any questions you may have.
Address :
Megaway Bags Factory
A wholly-owned subsidiary of Emega International Limited
Unit 906 - 907, 9/F, Metro Loft,
38 Kwai Hei Street, Kwai Chung, N.T.
Country :
Hong Kong
Tel.  :
852 - 2401 3968
Fax  :
852 - 2423 9676
Email :
Website :   
Our Office Hours   Monday to Friday9:00am - 6:00pmFive-day work only